Directors David Papalia and Mando Scarsella are dedicated to working closely with clients to deliver the highest quality, personal service and an exceptional result, every time.
Our designers and talented, highly qualified contractors offer many years of experience in building and client service. We are proud of our expert, trusted team who support us in our mission to maintain a 100% satisfaction rating.
Over the years, David and Mando have assembled an expert, trusted team of tradespeople and advisers to support them in their mission to achieve a 100% client satisfaction rating.
“The best thing about my working relationship with Mando is our complete understanding of each other’s talents. We communicate exceptionally well. While I’m figuring out the big picture, Mando gets down to the nuts and bolts of making it happen.
“When I first met Mando, he was a Building Supervisor looking after 60 tradespeople. He was an exceptional tiler early in his career. Over the years, his outstanding skills as a supervisor came to the fore.
“Mando’s ability to supervise, organise and communicate clearly is critical to the success of our company and client satisfaction.
Over the years, Prime Home Improvements has trained nine apprentices, seven of whom have gone on to work in the trade – a fantastic result for the company. Those apprentices who are now tradesmen return to work on Prime Home Improvements projects when needed.
A number of years ago, David decided to seize a new business opportunity and expand their services into general home improvements. “We had so many clients ask us what else we could do – could we do pergolas, carports, floorboards – or even an entire home?
“Mando and I decided it was time to expand, so we sourced an extended team and started taking on other home improvement jobs as well. These days we take on an entire new home build at least every 18 months.
“One of the things I’ve most enjoyed most about expanding further into home improvements is that I get to be more hands-on. I really enjoy getting stuck into the project management and picking up the tools on these jobs. It’s important to me that I’m keeping my skills up and also getting out from behind the desk!”
With 1000 bathrooms and a growing number of home improvement projects behind them, Prime Home Improvements is a true South Australian success story.